“Tailoring Training Solutions for your Organisation”
* A Macau SME Corporate Trainer *
Some Story Behind Us
Total Solution Training Process
A Macau small to mid-size (SME) training company with 20 years of hospitality experience. TSC tailors training programmes to meet your specific needs and provides outstanding post-training follow-up and reinforcement to achieve enduring training outcomes. We specialise in "Train the Workplace - Trainer & Assessor", "Image & Grooming Workshops" and "Health, Lifestyle & Wellness Workshops and Events" and can develop additional programmes based on your needs or deliver your existing training units. At TSC, we believe in transparent and consistent collaboration in order to assist in the development of your team member capabilities. TSC's "total solution" training process ensures that you will receive real solutions and experience true results.
Please contact us to book a meeting.
Our Mission
TSC’s mission is to deliver flexible and dynamic training programmes to improve employee capabilities, thereby enhancing their contribution to the goals of the organisation. Our unique training programs provide customisation and market leading post-training follow-up resulting in sustainable learning outcomes.
Our Vision
Our vision is to be Macau’s premier training provider in terms of providing sustainable, long-lasting training outcomes.
“The training does not stop when the course does” – Veronica Palsimon, Managing Director of Total Training Solutions Ltd.
How we do it
THE TOTAL SOLUTION TRAINING PROCESS
Our training process engages and motivates team members to engage in the training to enhance enduring training outcomes with the “TSC Difference” providing unique post-training follow-up and training reinforcement methods to provide sustainable, long-lasting training outcomes – “the training does not stop when the course does”.
SERVICES
Expertise. Flexibility. Professionalism.
TSC, a Macau SME, offers a range of tailored learning solutions to meet your Organisation’s requirements.
TRAIN THE WORKPLACE - TRAINER & ASSESSOR WORKSHOPS
The shared development of people is an essential element in the competitive Macau labour market. TSC provides trainers with practical skills using current training strategies to provide the means for organisations to develop your team members. Our Train the Workplace - trainer & assessor - programme provides trainers the tools to design and develop learning programmes to suit their respective areas of expertise. The programme includes how to organise, deliver and facilitate individual and group-based learning and how to plan and execute assessment activities and processes whilst allowing modification to cater for varying levels of experience as well as any organisational specifics.
IMAGE & GROOMING WORKSHOPS
This workshop instils the mind-set of excellence by developing skills of outstanding personal branding and business etiquette for all employees. Team members will learn the fundamentals of personal image development and branding by receiving hands on training on corporate hair and makeup, personal nail and skin care. Our programme can be modified to cater for varying cultural or regional intricacies as well as tailored to meet any organisational specifics.
HEALTH, LIFESTYLE & WELLNESS WORKSHOPS & EVENTS
TSC’s health, lifestyle and wellness programmes assist in differentiating your organisation within the competitive Macau labour market whilst assisting to keep your team members engaged, motivated and healthy. These programmes can become an integral part of your workforce management and workforce optimisation competencies within your overall human capital management strategy.
TSC provides training, events and workshops from local and overseas talent to bring this international phenomenon to your organisation.
OTHER TRAINING PROGRAMS, WORKSHOPS AND EVENTS
TSC can deliver your pre-existing in-house programmes or develop new programmes using our "total solution" training process. Your staff define the culture of your organisation, and with the finite availability of skilled Human Capital in Macau, TSC can assist by leading training programmes to create more engaged and motivated staff to achieve the desired high performance.
